Frequently Asked Questions
Here at The Sportsman SmartEdition we are responsive to what you, our valued customers, have to say and strive to ensure
you receive the best of today's online newspaper and magazine reading experience. For your convenience we have
compiled a list of Frequently Asked Questions. Please see if your question has already been answered, and if not,
please don't hesitate to contact our Customer Support Team.
Q: How can I subscribe and what are the subscription rates?
A: You can subscribe to The Sportsman SmartEdition with a value-packed plan that best fits your
reading habits. Click here to view the subscription plans.
Q: How do I upgrade my subscription plan?
A: Simply enter the 'My Services' console 
.
After signing in, all available options will be presented to you. One of the options there is 'Subscription status'
(It's a good one to visit on a regular basis, to keep yourself updated on how many newspapers you've read this month,
and when your next payment is due). Click on this link to change your current subscription plan.
Q: Can I later change the email address I used for my registration?
A: Absolutely. Please send your current email
address and the new one to our Customer Support Team and all the changes
will gladly be done by a member of our team.
| Daily emails from The Sportsman SmartEdition (Newspaper alerts) |
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Q: Every day I seem to be receiving an email from The Sportsman SmartEdition, indicating
that some newspaper or magazine title has been released. What is this all about?
A: The Newspaper alert is one of our free and handy features available at
The Sportsman SmartEdition. It lets you know when your favorite publication is available for your reading enjoyment.
This is often before the issue hits local newsstands. Subscription to this feature was part of the registration
process when you first registered for our service.
Q: How can I subscribe to this Newspaper alert?
A: To manage your email alerts and newspapers within 'My Newspapers', simply click on
Edit. In the 'My Services' console you will be able to add and remove newspapers to 'My Newspapers' as well as
manage all newspaper alerts.
Q: I don't want to receive Newspaper alerts. Is there an easy way to stop these
emails?
A: Absolutely. You can either click on the 'Unsubscribe' link in the actual email you've
received, or visit 'My Newspapers'. Once logged in you may choose to delete newspaper alerts.
Q: I am a paid subscriber. I need to cancel my The Sportsman SmartEdition subscription.
What is the best way to proceed?
A: We understand that your needs may change. If you ever need to cancel your subscription
to The Sportsman SmartEdition (and we hope you won't), simply drop a quick note to our
Customer Support Team at least 2 business days before your current
subscription is scheduled to renew. We will immediately process the cancellation and send you a confirmation for
your records.
Q: I am a paid subscriber. I need to suspend my The Sportsman SmartEdition subscription
for a couple of months. Is there a way to do this?
A: Of course! Should you require a suspension of your subscription, please send a quick
note to our Customer Support Team at least 2 business days before your
current subscription is scheduled to renew. We will immediately process the suspension and send you a confirmation
for your records. Then, when you are ready to come back to enjoying your favorite publications on The Sportsman SmartEdition,
send us another quick note, and we'll re-activate your account.
Q: What is SmartNavigation?
A: Our proprietary software processes newspaper files as they arrive from the publishers
and intelligently recognizes images and articles. These files are then presented to readers in an interactive format,
allowing readers even greater functionality from their selected publication. Coupled with the existing digital tools,
SmartNavigation provides readers with advanced digital tools such as:
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Table of Contents
A table of contents will appear on the upper right hand side of the page. By simply moving your cursor over "A1
Front Page" a complete list of articles, by section, will appear. For fast linking to a specific article simply
select the article and you will be automatically be directed to that article.
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Article Text View
Each article is recognized as unique object within the newspaper. This means that by simply selecting the title of
any given article a plain text view will appear. This makes copying-cutting-and-pasting articles very efficient.
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Article Jumps
If an article is divided onto more than one page, simple click on the "See Article Y, Page X" and you will be
immediately brought to the remainder of the article.
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Instant Translation
When an article is in a text view, readers have the option to translate the text into one of several major foreign
languages. Simply select the desired translation language from the drop down menu.
NewspaperDirect's translation feature provides a
general interpretation of an article's content, but does not represent an exact translation. Please note that
NewspaperDirect is not liable for the accuracy of
any translation as all text are automatically translated without manual verification of correctness.
Q: What is RSS?
A: RSS is a format for syndicating news and the content of news related web sites. By
using RSS programs, called news aggregators, you can easily keep up with all of your favorite newspapers by
checking their RSS feeds which display new content as soon as it is published online.
Q: How can I use RSS?
A: To begin using RSS, readers must use RSS reader desktop client or any web-based
aggregator which can present new articles in a list, giving a line or two of each article and a link to the full
article or post. There are multiple programs that can be downloaded free. Here are two to consider:
http://www.download.com/FeedDemon/3000-9227-10252579.html
http://www.download.com/RssFeedEater/3000-9227_4-10467867.html?tag=lst-0-6
For a full list of aggregators visit:
http://en.wikipedia.org/wiki/List_of_news_aggregators#Web_based_aggregators
Select the newspaper for which you wish to receive an RSS feed. Select the RSS icon and you will be instructed
to copy the URL(s) into your RSS Reader.
Q:What is blogging?
A: Blogging refers to blogs which are websites that focus on a particular topic or area
of interest. The difference between blogs and a traditional website is that blogs are highly interactive where
messages, articles, images and links can be posted and commented upon.
Q:How can I use blogging on The Sportsman SmartEdition?
A: The Sportsman SmartEdition provides readers, including bloggers, access to all available
on The Sportsman SmartEdition digital newspaper replicas.
Q:How do I begin blogging on The Sportsman SmartEdition?
A: To begin blogging simply select the article to be added to your blog. Select
and the text editor will open. The text editor allows
bloggers to choose the format in which the article will appear in the blog. Once an article is formatted the blogger
must select which blog the article will be posted to. Once selected and formatted, the posting may be submitted
for posting, saved as a draft associated with the blog or cancelled.
Q:What is Article Rank?
A: Article Rank is the most innovative way of assessing the interest of any given
article. The more time readers spend reading a given article, the higher the Article Rank of the article. By
ranking articles this way, The Sportsman SmartEdition displays the articles that readers believe are most interesting.
The Article Rank fluctuates though out the day; thereby, reflecting reader habits.
| General about The Sportsman SmartEdition |
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Q: I am looking for access to newspapers from the 1950s and the 1960s to help with
family research. Can I access archival materials on your site or do you have any other suggestions?
A: Depending on your subscription package, subscribers have back issue access to up to
1 year (subject to availability). For publications on any prior dates we encourage you to
directly contact News Limited or your local library.
Q: Are there any translation capabilities on this site, or is every newspaper
only readable in its native language?
A: All newspapers are published in their original language.
NewspaperDirect's proprietary SmartNavigation allows
supported titles (distinguished by 
)to be translated into one of
several major foreign languages. Simply click on the article title for a text view. Within the text view a toolbar
will appear along the top of the article under "Translate to." Simply select the language in which you wish to
read the current article. An automatic translation will appear. This translation is a general interpretation of
an article's content, but does not represent an exact translation. Please note that
NewspaperDirect is not liable for the accuracy of any
translation.
Q: I want to place an advertisement in one of your publications. How much would
it cost me?
A: We do not edit the content of displayed publications and as such we encourage you to
contact the publishers directly for any advertisement opportunities.
Q: Parts of the page are cut off on my screen, what can I do?
A: If you use Windows, click start, select Control Panel, double click the
"Display" icon, click the tab titled "Settings", and increase the screen resolution to (at
least) 1024 by 768 pixels by dragging the slider to the "More" side.
If you use a Mac, click the System Preferences icon, click Displays, and choose (at least) a screen resolution
of 1024 X 768.